- 99.9% Server Uptime Guarantee
We guarantee that our network will be available 99.9% of the time in each month, excluding scheduled maintenance. That translates to a maximum of 45 minutes of downtime. If you notice that our servers are down for more than 45 minutes in any 30 day period, contact us and we'll give you one free month of hosting as compensation.
- 30 Day Money Back Guarantee
If you are unsatisfied with our services for any reason upon purchasing a hosting package, simply let us know during the first 30 days, and your payment (excluding domain registration costs) will be refunded in full with no questions asked.
- Reliable Network Facilities
Our servers (located in San Jose, California) use the latest version of the secure and robust FreeBSD operating system. Our network consists of Dual Gigabit Ethernet fiber-optic connections to AboveNet and XO Communications, with our own 100Mbps connection to this network. What does all this mean? Simple! You and your site visitors will be able to access your web site at incredible speeds, all the time.
- Same Day Account Activation
If you choose PayPal or credit card as a payment method, your account will be activated the same day -- normally within four hours! You shouldn't have to wait any longer than necessary for something you've paid for.
- Off-Site System Backup
We routinely perform off-site backups of all data on our servers. In the event of an emergency, we'll always be able to provide you with a backup of your web site. Don't take the chance of losing data with hosting providers who don't perform off-site backups.
- Unmatched Technical Support Team
Our system administrators provide all technical support themselves. When you open a support ticket or e-mail us for support, your problem will be addressed quickly and directly by highly knowledgeable computer professionals with experience in various areas.
- E-mail Spam/Virus Filtering
Our servers utilize advanced detection methods to detect any e-mail containing spam or viruses, without ever filtering out important messages.
- Control Panel
All of our hosting clients will recieve access to industry-leading control panel software (cPanel) which allows you to take full control of your website. The cPanel control panel is very user friendly, so even beginners can manage their web sites with ease. We provide several video tutorials detailing how to do common tasks with cPanel.
- Unlimited IMAP, POP3 & Web-Based E-Mail
Users are able to check their email through our IMAP and POP3 servers or through the web. We currently have three webmail interfaces for users to choose from. This feature is excellent for checking your email when you are away from the office, or not at home. All accounts come with unlimited e-mail addresses and forwarders.
- Web Site Statistics
All of our web hosting packages come with site statistics analyzers, which will help you understand what kind of people have visited your site, how they found it, where they came from, how long they stayed, what kept them interested, whether they came back or not, and more. One feature even lets you see what search keywords brought your site to their attention.